FAQ

1. General

  • Members are responsible for ensuring their details are correct. This includes email addresses, spam filter settings and payment methods.
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  • Ace Previews reserves the right to suspend or cancel any members subscription at our own discretion. Examples for subscription suspension include, but are not limited to, distribution of copyrighted material (Ace Tennis Preview selections and write-ups) etc
  • If you are currently subscribed to Ace Previews and do not accept these terms or have any questions, please contact ace@acetennispreviews.com to discuss.
  • Ace Previews reserves the right to amend these conditions at any time.

2. Record – Resulting Process

As bookmakers have varying rules on tennis throughout the world, in the interest of fairness, all results in the Record spreadsheet are resulted based on the rules of the first bookmaker listed with the play.

As an example:

Bet365

Rules stipulate that a match must be completed for a bet to stand.

“In the event of a match starting but not being completed then all bets will be void, unless settlement of a bet has already been determined”.

Unibet

Rules stipulate that a match must be completed for a bet to stand.

“Handicap offers require all scheduled sets to be completed for bets to stand except in those events the outcome of which is already determined”

In the above example, both plays are resulted as “Void” (no result). If the above plays had been suggested with a bookmaker that does not void on retirement (e.g. Betfair) then these would have been resulted as a loss.

3. Subscriptions – How to cancel a subscription

If you wish to cancel your subscription, you can follow the steps below:

  1. Go to http://acetennispreviews.com/
  2. Click on the Members menu item
  3. Enter your username and password. Your password was randomly created upon subscribing to Ace Tennis Previews and was emailed to you. If you have forgotten this, use the “Forgot Password” link
  4. Once logged in, click on My Subscription
  5. Click Cancel

If you encounter any issues, please contact ace@acetennispreviews.com